FAQ
Your questions, answered.
AI-assisted report writing and workflow automation for home inspectors.
Who is iDeneti for?
iDeneti provides AI-assisted report writing and workflow automation for home inspectors, from independent inspectors to inspection teams.
Can Maxter help me spend less of my evening writing reports?
Maxter turns your field notes into observation and system-summary drafts so you can spend less time starting from scratch. Sanity Check flags missing or outdated summaries before publishing. You review, finalize, and publish—AI can make mistakes, so check every draft.
Can I use my own photos, voice notes, and company wording?
Yes. SNAP + SPEAK + SUBMIT®: capture photos, describe findings by voice or text, and submit them for drafting. Maxter follows your company’s custom instructions and intelligently adapts your default presets to each inspection. Prompt Directory lets you reuse saved company prompts, and Image Editing and Markup lets you edit and annotate photos.
Will iDeneti fit my SOP? Can I request a custom one?
iDeneti supports ASHI-compliant home inspection reporting through SOP-specific inspection profiles and AI-assisted report drafts. Inspectors review findings, recommendations, and inspection limitations before publishing. Contact us to confirm the profile for your inspection type and Standard of Practice, or request a custom SOP. We’ll discuss your requirements with you.
What can I do when there’s no internet at the property?
You can capture inspection findings offline. AI processing and Stripe payments require an internet connection, so Maxter cannot generate drafts while you’re offline. If you’re using a browser, see the photo and audio limits below.
Are photos and audio saved when I use Clipboard in a browser?
Once synced, your photos and audio are stored in iDeneti’s cloud and available through Clipboard across your devices. After using Sync & Free Space, you’ll need an internet connection to reopen cloud photos. The exception to watch is unsynced browser captures: keep the tab open until syncing finishes before refreshing, closing it, or clearing browser data. Browser photos aren’t automatically saved to your device’s gallery.
Can I switch between my phone and desktop?
Yes. Use your phone or desktop and switch when you need to. Choose the device that fits the work, whether you’re capturing findings or reviewing your report.
Can multiple inspectors work on the same inspection?
Yes. Inspect on your own or work with your team on the same job.
Can I book for a client instead of asking them to book online?
Yes. Let clients book online through Knockknock or book on their behalf. Set your services, pricing, availability, and participants’ access permissions during booking.
Can iDeneti help with agreement and payment follow-up?
Knockknock guides clients through accepting your terms during booking, tracks acceptance, and notifies related parties. For payments, clients can provide a payment method upfront for Stripe processing when you publish, or you can handle payments manually at the job site. Automated processing does not guarantee payment.
Do I have to send separate report copies to everyone?
When you publish, Knockknock notifies authorized recipients and gives them access according to their booking permissions. Inspection and subcontractor reports are available together, with filtering, search, and printing.
What does iDeneti cost?
Choose Entrepreneur, Small Business, or Enterprise. Subscription commitments and platform fees vary by plan; other fees apply. Compare current plans and pricing.
Can I try the beta alongside my current system?
Yes. Get the Small Business plan without its subscription fee for up to two years while trying iDeneti alongside your current system. Keep your beta benefits by providing real-world feedback on just a handful of inspections each month. Other plan fees apply.